Segreto is working with retailers,
large & small, to help enhance customer service. If your
business depends on customer service excellence we can help
you to improve and maintain those levels of service.
 |
“With over 20 years experience
in the sales and customer service sector we have developed a
covert video recording system to
give you an unquestionable view of a customer’s experience
of your company”.
Information video
View the segreto information video by clicking here |
|
|
Segreto occasionally has opportunities
for people looking to become involved with our mystery shopping
program.
These opportunities range from part-time reporting to full
time territorial management.
No vacancies at present
However, you may still submit your online CV below. It will be kept on file and will be looked at in more detail when we start recruiting again.
Please use the following form below to submit your online CV.
|
| |
 |
|
Unhappy customers will tell at least 10 other people.
Over 90% of unhappy customers leave without telling you.
It costs 10 times as much to attract new customers as it does
to keep an existing one.
If a complaint can be resolved at the time over 90% of customers
will return to you.
Customers who are pleased with the level of service tend to
spend more and return more often. |
|
