Segreto Recruitment - become a mystery shopper

Segreto is working with retailers, large & small, to help enhance customer service. If your business depends on customer service excellence we can help you to improve and maintain those levels of service.

“With over 20 years experience in the sales and customer service sector we have developed a covert video recording system to
give you an unquestionable view of a customer’s experience of your company”.

Information video

View the segreto information video by clicking here

Segreto occasionally has opportunities for people looking to become involved with our mystery shopping program.

These opportunities range from part-time reporting to full time territorial management.

If you are interested please submit the following form.

Please note; currently we are only considering recruiting experienced mystery shoppers for the counties of Devon, Cornwall, Somerset and Dorset. If you do not live in these areas, or if you are not expierenced then please DO NOT apply.

If you have any queries in regards to your Online CV, please email recruitment@segreto.co.uk

name:
address:
postcode
home tel:
work tel:
mobile tel:
email:
date of birth:
preferred location:	(UK)
your availability:
dependants - if you have school children does this affect your availability?:
how far can you travel?:	miles
driving licence:
have you had any experience?:
if yes to above please detail your mystery shopping experience:
do you own your own equipment? if so what do you own?:

Unhappy customers will tell at least 10 other people.

Over 90% of unhappy customers leave without telling you.

It costs 10 times as much to attract new customers as it does to keep an existing one.

If a complaint can be resolved at the time over 90% of customers will return to you.

Customers who are pleased with the level of service tend to spend more and return more often.