Segreto Mystery Shopping - Contact us for mystery shopping services

Segreto is working with retailers, large & small, to help enhance customer service. If your business depends on customer service excellence we can help you to improve and maintain those levels of service.

“With over 20 years experience in the sales and customer service sector we have developed a covert video recording system to
give you an unquestionable view of a customer’s experience of your company”.

Information video

View the segreto information video by clicking here

You can contact us using any of the methods listed below. Or click the phone icon at the bottom of the page, leave your details and we will get back to you.

ADDRESS: Long Brake, Yarner, Bovey Tracey, Devon, TQ13 9LN

TELEPHONE NUMBER: +44 (0) 7890 306 516

E-MAIL: info@segreto.co.uk

CONTACT FORM: Please use form below.

Please do not use this form to become a mystery shopper please use form on the recruitment page.

name		email
phone		company
enquiry

Unhappy customers will tell at least 10 other people.

Over 90% of unhappy customers leave without telling you.

It costs 10 times as much to attract new customers as it does to keep an existing one.

If a complaint can be resolved at the time over 90% of customers will return to you.

Customers who are pleased with the level of service tend to spend more and return more often.