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Become a mystery (secret) shopper
 
     
Recipe for success
Segreto is working with retailers, large & small, to help enhance customer service. If your business depends on customer service excellence we can help you to improve and maintain those levels of service.
Mystery (secret) shopper services

Covert recording
“With over 20 years experience in the sales and customer service sector we have developed a covert video recording system to
give you an unquestionable view of a customer’s experience of your company”.

Mystery (secret) shopper services

Information video

View the segreto information video by clicking here

Contact us
You can contact us using any of the methods listed below. Or click the phone icon at the bottom of the page, leave your details and we will get back to you.


ADDRESS:
Long Brake, Yarner, Bovey Tracey, Devon, TQ13 9LN


TELEPHONE NUMBER:
+44 (0) 7890 306 516


E-MAIL:
info@segreto.co.uk


CONTACT FORM:
Please use form below.

Please do not use this form to become a mystery shopper please use form on the recruitment page.

name
email
phone
company
enquiry
 
   

need help with something? click here for a call back
Did you know
Unhappy customers will tell at least 10 other people.

Over 90% of unhappy customers leave without telling you.

It costs 10 times as much to attract new customers as it does to keep an existing one.

If a complaint can be resolved at the time over 90% of customers will return to you.

Customers who are pleased with the level of service tend to spend more and return more often.
     

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